FREQUENTLY ASKED QUESTIONS

Below are some commonly asked questions and answers regarding Buckwheat Hulls, Buckwheat Seeds and how to use our website that you may find useful.

• Q: About how many cups are in 1 lb of Buckwheat Hulls?
• A:Our research indicates that 1 lb of Buckwheat Hulls is approximately:
  • 200 Cubic Inches
  • 13.8 Dry Cups
  • 2.9 Dry Quarts
  • 0.75 Dry Gallons
• Q: Why does the link in the email sent to me when my order changes not work?
• A: The email link tries to take you to the “Orders Details” page in “Your Account.” The problem is you must be logged in to see this page. We suggest you login and then click the link in the email.
• Q: Why is my shopping cart empty or different after I login?
• A: When you login our system may find an older shopping cart that may have something in it or is empty. We suggest that returning customers login and then proceed to place items into your shopping cart.
• Q: Why is my only shipping method FedEx Ground?
• A: FedEx Ground may be your only shipping option if the total weight of your order is 70 lbs or more. You could break your order into 2 or more orders to keep the weight under 70 lbs. Regardless, we will break the order into boxes weighing less than 70 lbs and use the least expensive form of shipping available. We may need to adjust the shipping costs on some orders. If you have questions when placing a large order, please email or call us to discuss your requirements.
• Q: What is the difference between FedEx Ground and FedEx Home Delivery?
• A: FedEx Ground does not deliver in some residential areas and also does not deliver on Saturdays. FedEx Home Delivery will deliver on Saturday in most areas and in some areas even on Sundays.
• Q: How much is needed to make one of Martha’s homemade heating pads?
• A: About 3.5 pounds of whole seeds. Do NOT use Buckwheat Hulls in a microwave.
• Q: How big is a 2 lb bag of whole seeds?
• A: About 6 full cups.
• Q: How much is needed for a standard pillow?
• A: Buckwheat hulls are used in pillows that aren’t going to be heated. Firmness of a pillow is open to interpretation, but as a general rule, 5-6 pounds is a good start. A zipper sewn into the pillow is helpful for getting the firmness just right for the pillow user.
• Q: What about a Zafu?
• A: Figure 4-5 pounds of buckwheat hulls for a supportive sitting surface.
• Q: How big is a 2 pound bag of hulls?
• A: Two pounds of hulls occupy about 2 US gallons.
• Q: Can buckwheat hulls be microwaved?
• A: Buckwheat hulls should NOT be heated in a microwave. For making heatable items, we recommend using whole buckwheat seeds.
• Q: What about freezing hulls?
• A: Freezing buckwheat hulls is fine; in fact, cooled buckwheat hulls are very refreshing.
• Q: Are your buckwheat hulls organic?
• A: The short answer is they are not certified organic. Buckwheat is a hardy crop that does not require chemical help to thrive. Our hulls are grown without chemical treatments. However the land they are grown on does not necessarily have an organic certification.
• Q: How soon after an order is placed is it shipped?
• A: In most cases, we ship within two business days of receiving payment Monday-Friday, excluding holidays.