Shipping & Returns Policy

This website is owned and operated by Life Experiences, Inc., a NON-profit 501(c)(3) corporation formed in the State of North Carolina. By accessing or using this website, you agree to our Shipping & Returns Policy.

All items will be shipped by US Post office or FedEx from Life Experiences located at: 260 Towerview Court, Cary, NC 27513.All orders will be filled and shipped as quickly as possible, typically within 2 business days. Availability of raw materials, holidays and other circumstances beyond our control may delay your shipment. If your order is not shipped in 2 business days, you will receive an email explaining when we expect to ship your order. If your order is expected to be excessively delayed (30 days or more), you will be given the option to cancel your order and receive a full refund.

 

Please Note: We only ship to the lower 48 states of the US. Please contact us at info@buckwheathull.com for shipment to other locations.

Refund & Return Policy

We pride ourselves on providing quality products and excellent customer service. We want you to be a completely satisfied customer, so if there is anything wrong with your order please contact us so we can correct the issue or be aware of your return.

We Guarantee our Products

If our buckwheat hulls or seeds have not met your expectations, you can return them. Simply return the item(s) within 10 business days for a refund or credit, less shipping costs. The customer is responsible for return shipping costs.

For questions about our guarantee, please email us at info@buckwheathull.com

Return Shipment

Returned items must be sent via an insured carrier. US Post Office or FedEx are our preferred shippers. Insuring your return allows us to track your package. If you are requesting an exchange, additional shipping fees and taxes may apply.

Please Note: We cannot accept CODs or Postage Due deliveries.

Mail returns to:

Buckwheathull.com
C/O Life Experiences
260 Towerview Court
Cary,NC 27513

Your Consent

By using our site, you consent to our website Shipping & Returns Policy.

Please also review all of Our Policies establishing the Privacy, Terms of Use and other limitations of liability governing the use of our website.

Changes to our Shipping & Returns Policy

If we decide to change our Shipping & Returns Policy, we will post those changes on this page, and update the Shipping & Returns Policy Revision number and modification date at the top of this page. Also see the Revision history below.

Contacting Us

If there are any questions regarding this Shipping & Returns Policy you may contact us using the information below.